This privacy policy sets out how IDERA Consulting uses and protects any information that you give IDERA Consulting. 

IDERA Consulting is committed to ensuring that your privacy is protected. We ask you to provide certain information by which you can be identified to allow us to provide you with the service you require. When using this website, you can be assured that it will only be used in accordance with this privacy statement.

IDERA Consulting may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 2022.

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What we collect

 

We may collect the following information:

• Your name and your business name.

• Contact information including email address, telephone number / mobile number.

• Company registration information.

• Demographic information such as postcode.

• Service requirements.

• Other information relevant to customer surveys and satisfaction.

 

What we do with the information we gather

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We require this information to understand your needs and provide you with a better service for the following reasons:

• Internal record keeping

• We may use the information to improve our products and services.

• With your permission we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

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Security

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We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

 

How we use cookies

 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Controlling your personal information

 

You may choose to restrict the collection or use of your personal information in the following ways: 

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you want the information to be used by us for direct marketing purposes.

We will not sell, distribute, or lease your personal information to third parties.

 

Your legal rights

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Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• The right to be informed

• The right of access

• The right of rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision making and profiling

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f you wish to exercise any of the rights set out above, please contact us.

 

You may request details of personal information which we hold about you under the (UK) Data Protection Act /GDPR 2018. If you would like a copy of the information held on you please email us at contactus@ideraconsulting.co.uk  or write to the Data Compliance Manager, IDERA Consulting, 5 Station View, Hazel Grove, Stockport SK7 5ER

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the above address. We will promptly correct any information found to be incorrect.

If you wish to make a complaint about how your personal information has been processed you may lodge a complaint directly in writing to the Data Compliance Manager at IDERA Consulting, 5 Station View, Hazel Grove, Stockport SK7 5ER